February 2026 - Phinbox IQ, Fixed Shared Campaigns, and Custom Content

Phinbox IQ is now in Open Beta! 🎉
Phinbox IQ is already being utilized by several Phin partners, with some partners reporting an 80% time savings when utilizing Phinbox IQ in their triaging process.
The problem Phinbox IQ solves is simple: when end users report suspicious emails, techs often lose time jumping between tools, chasing context, and manually deciding whether something is a real threat.
With Phinbox IQ, all reported emails come into one triage board. When a user reports an email using Phin’s Report Phishing button in Outlook, Phinbox IQ analyzes it and displays it as a ticket—so technicians can triage in one place, without hunting for details.
Icing on the 🎂 is that Phinbox IQ can also be deployed as a Pod in ConnectWise Manage.
What is Phinbox IQ?
How Do I Configure Phinbox IQ?
Support for Fixed-Length in Shared Training Campaigns
You can now create and manage fixed-length shared training campaigns at the partner level, giving you a powerful new way to deliver structured training programs across all your companies.
Campaign Creation & Management
Create fixed-length campaigns from the shared campaigns page, in addition to onboarding and continuous campaign types.
Choose from two scheduling options:
Recurring: Deliver courses on a set schedule (e.g., monthly on the 15th), similar to company-level fixed campaigns.
All at Once: Deliver the entire curriculum on a specific date and time.
Build custom curriculums by selecting individual courses or choosing from prebuilt curriculum templates.
Reorder courses in your curriculum to create the perfect training sequence.
Editing Active Campaigns
Edit campaign title, description, schedule, enrollment, and content while campaigns are running.
Content changes affect future deliveries and are automatically inherited by all enrolled companies.
Courses that have already been delivered are locked and cannot be removed, protecting the integrity of your training timeline.
When using the "All at Once" schedule type, users added after the delivery date won't receive the training (you'll see a helpful warning when selecting this option).
Company-Level Visibility
Company admins can view fixed-length shared campaigns with visibility into:
Enrolled users
Enrollment date
Number of courses assigned
Company completion rates
Custom Content in the Partner Library & Shared Campaigns
We're excited to introduce the ability to upload and use your own custom training content alongside Phin's security awareness courses in Shared Campaigns.
Upload Custom Video Content & Use it in Fixed-Length Shared Training Campaigns
Partners can now upload custom video training courses to their partner library; MP4 video files up to 200MB are supported.
Custom content appears in your library just like Phin courses, with full preview and metadata context.
Custom content integrates seamlessly with the shared campaign builder - filter for "self" as the provider to find your uploaded courses.
Other Noteworthy Improvements
Training Catch-Up Feature Removed:
 We've removed the training catch-up option from continuous training campaigns. Continuous campaigns are intended to run infinitely, which can result in new users who have been synced into a long-running campaign receiving a lot of training that neither they nor you were expecting them to get. All existing continuous training campaigns with catch-up enabled have been automatically updated. Training courses already assigned via the “Training Catch-Up” feature will remain in each user's LMS.
Improved Email Delivery Reliability: 
Training reminders now use the Google Direct Message Injection (DMI) integration if enabled. If you don't have DMI enabled, reminders continue to send via our standard delivery method. If you have Google Workspace clients, we highly recommend enabling Google DMI.