Revamped Company Reports Page
Reports can now be configured without enabling them first.
Different report types and cadences can be assigned to different recipients.
Callout:
For example, weekly reports can go to Admin A and monthly reports to Admin B.
ConnectWise Service Desk Upgrade
Phin attempts to match the reporting employee to an existing ConnectWise contact automatically.
If none is found, it falls back to the primary contact.
Requires updated API permissions.
Terminology Update
“Supervisor” has been renamed to “Manager” across the entire platform.
Improvements & Fixes
  • Improved alignment between report schedules and recipients
  • More reliable ConnectWise contact matching
  • More consistent and clear terminology