Automatically enroll users in remedial training based on phishing failures
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Connor Swalm
This is distinct from the existing learning moment, which provides immediate in-the-moment education. Partners are asking for a more structured follow-up: a full training campaign triggered automatically as a consequence of failing a phish.
There are two flavours of this request that should both be supported:
Any failure — a user clicks a phishing link once and is automatically enrolled in a remedial campaign
Repeat failures — a user who repeatedly clicks phishing links over time is automatically enrolled in a more intensive or targeted campaign
Partners want the ability to define what campaign gets triggered, so they can tailor the remedial content to the type of failure or the user's history. Ideally this would be configurable at the partner or company level.
T
Tanner LaMarche
Merged in a post:
Automatically enroll repeat phishing clickers into targeted remedial training
C
Connor Swalm
I want if a user is notorious for clicking on the monthly phishing email test sent by Phin, is there a way to auto enroll them into more Phin training? They already get the monthly training campaign, was thinking if there was a way to force sign them up for a "You click on too many things" campaign. Pretty sure I can do this manually, just wondering if there is an auto way to do this. Thanks.
T
Tanner LaMarche
Merged in a post:
Remedial autotraining for phish failures (diff than learning moments)
O
Olive Wolverine
If a user fails a phish, automatically enroll them into a training campaign setup for people who fail phishing simulations.